Who we are

Incentive Solutions is comprised of deep seated talent in every aspect of the incentives and loyalty marketplace. Collectively we have been designing, enabling and running rewards programs for many years across two continents.

We have extensive experience in the creation, implementation and management of incentive programmes, specialising in 'business-to-business' projects for all types of industries. We offer a complete end-to-end solution, determining strategy, implementation, on-going management, member contact centre, rewards sourcing and fulfilment, analytics and reporting.

Incentive Solutions is now one of the largest Incentive Companies in NZ with a blue chip client base. Their focus is primarily trade and staff programs in which they have a recognized expertise.

David Harwood
Chief Executive Officer

David began his career in the consumer products industry as an executive trainee. Twelve years and various positions later, he rose to the position of National Sales Manager for Montana Wines. As the regulatory climate changed in New Zealand and distribution channel restrictions were removed, David led his team to launch new wine products into Supermarkets throughout the country.

An entrepreneur at heart, David left the consumer products industry to start his own Merchandising and Sales Promotion Company. While the venture was successful, David became increasing focused on incentives marketing and the unique characteristics of reward and recognition programs. He eventually sold his share of the company to his partner in 1999 and formed Incentive Solutions Ltd. (ISL) to specialize in the incentive and loyalty programs marketplace.

Incentive Solutions is now one of the largest Incentive Companies in NZ with a blue chip client base. Their focus is primarily trade and staff programs in the B2B marketplace and traditional, points-based consumer loyalty programs. David leads a team of professionals responsible for program development, technology, operations, rewards sourcing and fulfillment. His particular expertise is most evident in sales and channel partner programs for clients serving the grocery, convenience store and hardware/home improvement retail sectors.

In 2003 Incentive Solutions set up a joint venture with Gary O'Brien of Promotional Results in Sydney, Australia to promote their services to this larger market.

David Higgs
IT Manager

David has worked in the IT industry in New Zealand and the UK for over 12 years. Previously working for Cable & Wireless (UK) as a database administrator and website developer, British Airways Engineering and EDS on the desktop refresh Y2K compliance project team, and Coca-Cola Schweppes (UK) as part of the customer database migration team, he has worked in the loyalty business for the last 4 years.

Deborah Forman
Group Accountant

Deborah began her career as a Chartered Accountant with Pricewaterhouse Coopers in Auckland, before moving to the UK 5 years later as Financial Controller for a global sales and management training organisation. After 7 years, she returned to New Zealand and further specialised in the service sector, working with The Radio Network’s The Radio Bureau and Independent Radio News divisions as Finance Manager, followed by 2 years with Horwath Porter Wigglesworth as a Business Consultant, and 4 years as Financial Controller for House of Travel's wholesale travel division. She joined Incentive Solutions in March 2006 and holds a Bachelor of Commerce degree from the University of Auckland.

Jeremy Raven
Art Director

Jeremy has been working in the computer graphics industry for over 10 years.
Graduating from art school he trained in prepress for 3 years then as a graphic artist. He brings his technical know how of print management together with his creativity and graphic design knowledge to produce work of both technical and aesthetic excellence.

Incentive Solutions are the registered Colloquy network partner in New Zealand and Australia which gives us first hand access to global trends, new analytic techniques and tools and we are committed to ensuring that our clients are kept abreast of these trends.

More details about the Colloquy network are available on their website: www.colloquy.com